Refund & Cancellation Policy

Last updated: 10 November 2026

How to cancel your plan and when money is returned.

Plan

TingPaisa costs ₹1 for a 3-day trial and ₹49 per month after that, collected through a UPI Autopay mandate that you approve in your UPI app. The app works only while a plan is active.

How to cancel

1. In the app, open Subscription and tap Cancel UPI Autopay, or
2. In your UPI app (PhonePe, Google Pay, Paytm, BHIM or your bank's app), open the Autopay / mandates section and cancel the TingPaisa mandate.

No amount is collected after the mandate is cancelled. Cancel at least 24 hours before your trial ends or your renewal date to avoid that collection.

After cancelling

During the 3-day trial: if you cancel before any ₹49 has been collected, the trial ends and the app stops working at once. Free referral days already on your plan stay.

After a ₹49 payment: the app keeps working until the end of the month you have paid for (including any free referral days). After that the app asks you to renew at ₹49 per month; announcements and reports stay locked until you do.

The ₹1 trial offer cannot be used again.

Refunds

Because the trial and each month start working immediately, the ₹1 trial fee and fees for a month that has started are not refunded, and part-months are not refunded after cancelling.

Wrong or duplicate charges

If you were charged twice, charged after cancelling, or charged a wrong amount, email us within 7 days with your registered mobile number, the date and the UPI transaction ID. If the error is confirmed, we refund the extra amount to the original payment method. Refunds are started within 2 working days of approval and usually reach your account within 5 to 7 working days, depending on your bank.

Failed payments

If money left your account but the plan did not start, it is usually reversed by the bank automatically within 5 to 7 working days. If not, write to us with the details above and we will help.

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