TingPaisa

Delete your TingPaisa account

Last updated: 10 November 2026

How to delete your account and what happens to your data.

From the app

Open TingPaisa, go to Settings → Account → Delete account and confirm. You are signed out on every phone. If UPI Autopay is on, cancel it too so no further amount is collected.

Without the app

Email support@tingpaisa.in with the subject "Delete my TingPaisa account" and your registered mobile number. We may call or message that number to confirm the request is yours.

When it is deleted

Your account is deleted 7 days after the request. If you sign in again within these 7 days, the request is cancelled.

What is deleted

Your mobile number, sign-in sessions, plan, plan history, referral code, referral details and support chats are deleted from our server. Payment records stored on your phone are not on our server; uninstall the app or use Settings → Data → Clear payment history to remove them.

What we keep

To stop the same number from taking the first-month offer or referral rewards again, we keep a one-way code made from your number, together with whether the first-month offer and a referral were used. Your number cannot be read back from this code. If a payment was made, we keep the records that tax and accounting laws require.

Contact

Contact us
Formonix Communications LLP
North 24 Parganas, West Bengal, India
Email: support@tingpaisa.in
Working days, 10 AM to 6 PM IST. We acknowledge every complaint within 48 hours and aim to resolve it within 15 days (at most 30 days).